Refund Policy

Returns

HITECH SKIN has a 'no refund' policy on purchases of goods or services if you change your mind. Furthermore, our 'no refund' policy applies to all procedures (including Plasma Pen Treatment, Hifu, IPl) and dermal treatments and procedures.

Please note that our treatments, services and packages are not transferrable to other individuals and they cannot be swapped for other treatments or services. Furthermore, reservation fees typically are non-refundable but can remain on the system as a credit.

Refunds may be provided within 14 days of purchase for retail items if remaining in original packaging and unused however we do not offer refunds or exchanges on used products under any circumstances. 

Shipping
To return your product, please mail your product to:

HITECH SKIN

16 Llaneast St

Armadale 3143

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will not be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot be held responsible for the shipping of your returned item.

However, we are sure you’ll be not only happy with our products and services, but we will also become lifelong friends.